Computer Help Desk ...

June 14th, 2016 at 11:12:18 PM permalink
Fleastiff
Member since: Oct 27, 2012
Threads: 50
Posts: 5124
Firefox tells me to update my graphics driver to 9.6 or better.
Where to I find my graphic driver's name and where to I go to updates for it?
June 14th, 2016 at 11:58:04 PM permalink
Pacomartin
Member since: Oct 24, 2012
Threads: 753
Posts: 8879
Quote: Fleastiff
Firefox tells me to update my graphics driver to 9.6 or better.
Where to I find my graphic driver's name and where to I go to updates for it?


Type the phrase "about:support" into your main entry line. The information that I get for my computer is in the quote

Post your results and see if you get the following line under "Graphics"
"Try updating your graphics driver to version 9.6 or newer."

As I am running Linux Fedora and not Windows, your output will look different

Quote: about:support

Application Basics
------------------

Name: Firefox
Version: 41.0.1
Build ID: 20150930122151
User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:41.0) Gecko/20100101 Firefox/41.0
Multiprocess Windows: 0/1 (default: false)

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Extensions
----------

Graphics
--------

Adapter Description: nouveau -- Gallium 0.4 on NVD9
Asynchronous Pan/Zoom: none
Device ID: Gallium 0.4 on NVD9
Driver Version: 3.0 Mesa 11.0.3 (git-b4bfea0)
GPU Accelerated Windows: 0/1 Basic (OMTC)
Supports Hardware H264 Decoding: false
Vendor ID: nouveau
WebGL Renderer: nouveau -- Gallium 0.4 on NVD9
windowLayerManagerRemote: true
AzureCanvasBackend: cairo
AzureContentBackend: cairo
AzureFallbackCanvasBackend: none
AzureSkiaAccelerated: 0

Important Modified Preferences
------------------------------

browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 1
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20150930122151
browser.startup.homepage_override.buildID: 20150930122151
browser.startup.homepage_override.mstone: 41.0.1
dom.apps.reset-permissions: true
dom.mozApps.used: true
extensions.lastAppVersion: 41.0.1
media.gmp-manager.buildID: 20150930122151
media.gmp-manager.lastCheck: 1465972709
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1465642457
places.history.expiration.transient_current_max_pages: 102971
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1465642457

Important Locked Preferences
----------------------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.10.8
Version in use: 4.10.8

NSS
Expected minimum version: 3.20 Basic ECC
Version in use: 3.20 Extended ECC

NSSSMIME
Expected minimum version: 3.20 Basic ECC
Version in use: 3.20 Extended ECC

NSSSSL
Expected minimum version: 3.20 Basic ECC
Version in use: 3.20 Extended ECC

NSSUTIL
Expected minimum version: 3.20
Version in use: 3.20

Experimental Features
---------------------

Sandbox
-------

Seccomp-BPF (System Call Filtering): true
Seccomp Thread Synchronization: true
User Namespaces: true
Media Plugin Sandboxing: true
June 15th, 2016 at 3:17:08 AM permalink
Aussie
Member since: May 10, 2016
Threads: 2
Posts: 274
Probably a simply solution but I can't seem to find he answer. The audio on my laptop DOES play when I have headphones in but DOES NOT play I have the headphones removed (speakers). Anyone have any idea how to fix this?


EDIT: I Have Windows 10 installed.
June 15th, 2016 at 6:22:45 AM permalink
Nareed
Member since: Oct 24, 2012
Threads: 331
Posts: 11745
Quote: Aussie
Probably a simply solution but I can't seem to find he answer. The audio on my laptop DOES play when I have headphones in but DOES NOT play I have the headphones removed (speakers). Anyone have any idea how to fix this?


It would seem the speakers don't work. Do you get any sound at all from them? I once had a conflict with a sound card (back in Win98 days). System sounds would play, but nothing else did. If you can't get even that, then it's likely a hardware problem. The audio-out line for the headphones is different from the speakers'.
If Trump where half as smart as he thinks he is, he'd be twice as smart as he really is.
June 15th, 2016 at 7:20:55 AM permalink
Fleastiff
Member since: Oct 27, 2012
Threads: 50
Posts: 5124
Well, I did that AMD download the latest driver... you now have the latest driver...restart Firefox ... Troubleshooting page: suggest you download driver update higher than 9.6
June 15th, 2016 at 10:44:09 AM permalink
TheCesspit
Member since: Oct 24, 2012
Threads: 23
Posts: 1929
Quote: Aussie
Probably a simply solution but I can't seem to find he answer. The audio on my laptop DOES play when I have headphones in but DOES NOT play I have the headphones removed (speakers). Anyone have any idea how to fix this?


EDIT: I Have Windows 10 installed.


Right click on the little speaker symbol in the tray on the bottom right.
Select Volume Mixer.
Check that the speakers aren't muted.

Otherwise, I don't have any good ideas.
It is said that your life flashes before your eyes just before you die.... it's called Life
June 15th, 2016 at 11:39:27 AM permalink
Fleastiff
Member since: Oct 27, 2012
Threads: 50
Posts: 5124
Quote: TheCesspit
Check that the speakers aren't muted.
Some programs automatically mute your speakers such as ads or youtube videos that do not have a sound track. It can be annoying either way.
June 16th, 2016 at 10:14:25 AM permalink
Pacomartin
Member since: Oct 24, 2012
Threads: 753
Posts: 8879
Quote: Fleastiff
Well, I did that AMD download the latest driver... you now have the latest driver...restart Firefox ... Troubleshooting page: suggest you download driver update higher than 9.6


See if hardware acceleration isn't compatible with your graphics card or driver. To find out, go to about:support and look under the Graphics section for GPU Accelerated Windows. If it says 0/1 instead of 1/1, it isn't compatible.
Hence you can uncheck Use hardware acceleration when available in Options -> Advanced -> General -> Browsing .
June 16th, 2016 at 10:15:31 AM permalink
Pacomartin
Member since: Oct 24, 2012
Threads: 753
Posts: 8879
Quote: Fleastiff
Well, I did that AMD download the latest driver... you now have the latest driver...restart Firefox ... Troubleshooting page: suggest you download driver update higher than 9.6


See if hardware acceleration isn't compatible with your graphics card or driver. To find out, go to about:support and look under the Graphics section for GPU Accelerated Windows. If it says 0/1 instead of 1/1, it isn't compatible.
Hence you can uncheck Use hardware acceleration when available in Options -> Advanced -> General -> Browsing .


My readout says

GPU Accelerated Windows: 0/1 Basic (OMTC)
Supports Hardware H264 Decoding: false

But I am not using Windows or Firefox. I am using Linux Fedora version 23 and Google Chrome.
July 8th, 2016 at 9:35:35 AM permalink
Nareed
Member since: Oct 24, 2012
Threads: 331
Posts: 11745
Here's a really strange question:

Can I install Windows 10 on my Assus Nexus 7 2012 Tablet?

When I "upgraded" to Android 5 "lollipop," the tablet became a doorstop. I did a hard reset and reinstall, but OTA I could only get "lollipop" installed. It improved, but it still slow, it still stops unexpectedly (sometimes while swiping down a webpage with little but text in it), it still takes a long time to be usable after being turned on, etc.

I want to try to install Android 4.4 "Kit-Kat," but the process is too dammed complex. So I wondered if 1) will it run win 10 well? and 2) How hard would it be to install it? (and 3) can I get it free?)

I know, I'll likely wind up paying someone to put Kit Kat back in it...
If Trump where half as smart as he thinks he is, he'd be twice as smart as he really is.